Casino Heroes Review

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Casino Heroes (formerly known as Casino Saga) is an interactive online casino powered by NetEntertainment, Microgaming Betsoft, Quickspin, Push Gaming, Yggdrasil and Play'N GO. All slots can be played instantly via a compatible flash browser, or via casino's mobile casino. Casino Heroes Review. Casino Heroes came into existence through the works of Scandinavian game enthusiasts who wanted take online gaming to a whole new level. Top software providers in the world from the lineup list of companies powering the casino, these are; NetEnt, Quickspin, MicrogamingBetsoft, Push Gaming, Play'N GO and Yggdrasil. Casino Heroes (formerly known as Casino Saga) is an interactive online casino powered by NetEntertainment, Microgaming Betsoft, Quickspin, Push Gaming, Yggdrasil and Play'N GO. All slots can be played instantly via a compatible flash browser, or via casino's mobile casino. According to our research and estimates, Casino Heroes is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if.

Casino Heroes came into existence through the works of Scandinavian game enthusiasts who wanted take online gaming to a whole new level. Top software providers in the world from the lineup list of companies powering the casino, these are; NetEnt, Quickspin, MicrogamingBetsoft, Push Gaming, Play'N GO and Yggdrasil. Your bet safety is guaranteed as the casino has a license from Curacao eGaming and Malta Gaming Authority. Information is also safely transmitted through SSL encryption. You can play their games virtually via any compatible flash browser, on their mobile casino or make a trip to their live casino. Any questions for online gamers can be answered through the live chat.
Live Chat
Safety guaranteed by the SSL encryption
Variety of games from many software providers Casino Heroes' approach to gaming is customer oriented. You can chat with highly trained support heroes who instantly respond to player queries. Unfortunately, the live support only runs from 10 am CET to midnight. But when playing at other hours, head to the Casino Heroes 'Oracle'. Here you will access a well thought out FAQ's selection. The small problem with this is that there are only five questions and in rare occasions, your question might not fall under these. Live support has limited hours Three day pending period Limited FAQ's selection

Casino heroes bonus

When you become a Casino Heroes desktop or mobile player you get to enjoy 10 free spins on Microgaming, NetEnt, Play'nGO and Betsoft slots. You are not even required to make a deposit for this bonus, all you need is to register via their banner or using a bonus link. The casino has also newly incorporated an exclusive offer on the King of the slots game. Make a 20 Euro deposit and enjoy 200 free spins on the slot. King of slots is a NetEnt fruit themed created especially for this casino. The provided new player

Casino heroes free spins

Casino Heroes is quite generous with its free spins. By just signing up, before placing any deposit, you already have 20 free spins. However, this offer is exclusively for the Starburst video slot. None exclusive offers include: If you make a 10 Euro deposit or more you automatically get 25 free spins on a game of your choice. A deposit of at least 20 Euros gets you 60 free spins. If you deposit 50 Euros or more you are awarded 120 free spins. A minimum of 100 Euro deposit rewards you with 175 free spins and any deposit beyond 200Euros grants you 250 free spins. Casino Heroes also has free gratis spins for online gamers. If you are from either Finland or Sweden, you are allowed 250 spins for a deposit of 200 Euros or more. Any deposit worth 100 Euros or more awards you 175 free spin, 50 get you 120 spins, 20 Euros get you 60 free spins while 10 awards you 25 free spins. Players from Norway earn 700 free spins from depositing 300Euros, 525 for 200, 390 for 100, 240 for 40 and the least is 100 spins for 20 Euros.

Casino heroes game selection

Choosing from the Casino heroes Casino slots is quite easy since their interface is clear and friendly for both beginners and advanced players. The games range from Roulette, Video Slots, Table games, Blackjack and even Video Poker. Video slots are a unique combination of games from the variety of software providers powering the casino. The casino features a unique adventure in your gaming experience in the Hero Islands and your task is to recover the King's crown stolen by the very evil dragon, Bester. You start your journey at Heroes Ville and you move forward by playing your favourite games. The Casino heroes live casino offers more than 20 table games, something for everyone. The most played of these games are the likes of Craps, Red Dog, Casino Hold em' and Caribbean Stud. Not mentioning the endless list of the varieties of Blackjack and Roulette games. You will also enjoy a range of video poker games like Deuces Wild, Bonus Poker and the famous Jacks or Better. The list of video slots from this casino is literally endless but do not miss out on their Twin Spin slot, Magic Portals, After Night Falls and the loved Leprechaun Hills. The video slots can also be enjoyed online. Casino Heroes has a beehive of video slots. You can enjoy top listed games from Microgaming including Tarzan, Lost Vegas, among others. The dominant games are from NetEnt since it was the first and is the major provider powering the casino. Some of their newest and most played games are Joker Pro, Divine Fortune and When Pigs Fly. The casino has newly incorporated
in their provider list and we can safely expect big hits on their games.

Casino heroes mobile

The Casino Heroes website is perfectly optimized for smartphones and tablets. Casino Heroes have an app but you do not necessarily have to download it, you can directly use your browser to go to their site. The casino has a specialized mobile site meaning you will not go through the trouble of a desktop site on your mobile which normally does not run effectively because it is too big. For players who prefer a download, you can get the Casino Heroes on iPhone & iPad. The app allows numerous non-bet games allowing players to learn the game before real money bets. You can also download Casino heroes on Android, Windows, Blackberry among other supported devices. The design of the Casino Heroes mobile app gives the impression of a Las Vegas casino with a numerous variety of games with different color themes that are popping out on the screen. The app provides a wide interface and customer range thanks to its availability in different languages. To sigh up, you only need to complete for basic steps where you enter your personal details. such as your email and ID number.

Casino heroes conclusion

Casino Heroes is one of the greatest casinos. The company features games from various software providers leaving their players lost of choice. Their customer relations is on point with a very clear interface and most of all the diversity in languages to assist gamers from all over the world. The live support is definitely a big plus in motivating online gaming. Creating a mobile site has vastly increased the number of people visiting their site. Having a mobile app is, by all means, one of the best things. Players can school themselves on the different slots for free and even feel more motivated to place bets.

They say not all heroes wear capes and you’ll find very few capes in this Casino Heroes review, unless you count Gandalf’s robes. The operator more than makes up for this with an interactive and beautifully designed website. Gamification is the main objective with an emphasis on storytelling not far behind. It combines the classic online operator with a video game-style user experience to enhance your gameplay. The two-time EGR award winner launched in 2014 and has been entertaining players with ‘Islands’ you can move around to challenge bosses, and the ability to choose a hero as your avatar. J.R.R Tolkien has certainly inspired the designers here with characters such as a dwarf named Dwalin and a wizard named Gandalf, who sports some very Dumbledore-esque traits, included in the avatar list amongst Indiana Jones, Yoda, Lara Croft and a Samurai.

This Casino Heroes review will, of course, go beyond the superhero selection. I like to focus on a few significant features in my reviews such as the game library, mobile and liveoffering. I then check out the software used, payment options, the customer service available and try to find out a few interesting things about the company itself. Pick your favourite hero and let’s begin our quest!

Casino Heroes’ Games Collection

This operator will unfortunately not be winning any points for ease of navigation on its website. Finding information about games and developers here was like pulling teeth and it seems the available information isn’t always kept up to date. The website does house a seriously good selection of games despite the clunky navigation, almost 700 in fact. The bulk of the game library is made up of slot games with a good range of table games, video poker and an enormous live dealer suite provided by Evolution Gaming and NetEnt. The slot games are provided by a good range of developers, although finding an exact list has proven to be very difficult. Included on the list at least are Push Gaming, Pragmatic Play, Thunderkick, Quickspin, Yggdrasil, Play’n GO, Playson and, of course, industry giant Microgaming. The Mahjong Exchange table game stands out as something a bit different alongside the regular table game selection. Fortunium, a new steampunk themed slot, Wild Swarm and Jumanji are among the many exciting new slot games available on the site, which is constantly being updated with new games and developers coming aboard.

The game lobby cannot be described as intuitively laid out and it may take you a lot of scrolling to find the game you’re looking for but at least this will give you the opportunity to see and appreciate the enormity of the selection. One thing I think should be standard in all online operators is free play mode on slot games, so players can make an informed decision before they spend their hard-earned money. This website only offers free play mode on slot games only if you are not logged in to a member account, meaning every time you want to try something out you must log out of your account and then back in again should you choose to wager your funds. From a user experience standpoint this can be a bit annoying. For a website that offers free play on all of its slot games, take a look at Grand Ivy.

Casino Heroes Live

Very new to this operator, the live gaming was launched at the end of May 2018. As with all good online operators, it has selected the industry’s finest live dealer game developers Evolution Gaming and NetEnt. If you have read any of my other reviews of websites using Evolution you will know that it is my favourite. With its own croupier training academy, you can be sure that its standards are high and uniform across the board – in all manner of live games. NetEnt is known for its ability to do it all and do it well, as a multi-award winner in slot provision. Its live dealers are also of a very high standard. It’s always nice to see more than one developer in a live offering so you can be sure that players are offered a large variety of games with diverse themes and dealers. All of your favourite live games are provided, from roulette to baccarat and poker, all with a wide range of dealers, themes and bet limits available. My favourite Dream Catcher money wheel game is also available, meaning I can give this live game offering my seal of approval.

A Heroic Mobile Option

One thing I like in a smartphone or tablet offering is a downloadable app. Casino Heroes mobile ticks this box although you will only be able to download the app if you have an iPhone or iPad and access to the App store. Android users miss out again in what is becoming an increasingly common issue with apps, they’re just not widely available for Android as Google has only recently let them in to the Google Play store. To make up for this, the website is fully optimised for mobile use and you can pin it to your device’s internet home screen for quick access. The website is intuitive, simple to use and available in five languages. Bonus spins can be transferred to your handheld device with a quick chat to customer service. The bonuses are also available for customers who prefer to take their slots to go. The gamified approach really sings on a handheld device, where marching your avatar hero through the islands fighting bosses feels similar to any of the best adventure games in the App store today.

Casino Heroes Bonus Bash

The Casino Heroes bonus welcome offer is a four-part deposit offer (or free spins offer), meaning you will have to make four separate deposits totalling £1,150 before you are eligible to receive the advertised amount of £400. The minimum deposit required to activate the promotion is £10, meaning if you would like to make smaller deposits you are still eligible for a little extra coin. Alternatively, you can deposit a total of £250 to receive 600 free spins on selected games. Normally, free spins are only redeemable on the same old pre-selected games like Starburst, but this time, the operator offers free spins on some of my favourite slot games. Yggdrasil’s innovative Jungle Books and the awesome Finn and the Swirly Spin from NetEnt are the highlights of this offer for me. Wagering requirements are something you should always pay attention to when considering an operator’s welcome bonus. In this case, the bonus must be wagered 40 times and funds will only begin to be wagered after any deposited funds have been wagered. This means that if you get an extra £50, you will need to wager a total of £2,000 to pass the wagering requirements! Not all games count towards wagering, so you need to be careful where you place your bets if you’re after that bonus. It’s best to stick to slot games which count 100% towards your wagering, while playing roulette is not so wise here as it only counts for 5%.

Rubies

Rubies are the currency of Heroville and can be traded in at the ‘Ruby Store’ for free spins. Rubies are earned by playing games, from promotions and by winning Boss Fights and finding Treasure Bags on your travels around the islands. This seems like a job for Indiana Jones, so I would suggest changing your Hero avatar to Indy if you’re in search of these gems. Rubies earned by playing games are yours to keep (at £75 a pop you’d expect them to be) while those earned in Boss Fights or found in Treasure Bags expire after a few weeks or months, so it’s always good to check the terms and conditions to make sure you don’t miss out!

Seasonal Islands

While there are already three exciting islands you can travel around: Treasure Island, Rock of Riches and Mythical Mountains, sometimes, as a promotion, new islands are added for a limited time. For example, for summer 2018, Heroville has grown to include Summer Island with 15 new bosses and hidden rewards. This island is only available on weekends.

A Secretive Software Selection

I must say I’ve never found it so difficult to determine which software developers an operator partners with before. Offering only a short list in the footer of its homepage, Casino Heroes occasionally announces the addition of a new developer on twitter but these are not added to the footer. No option to sort games by developer makes it almost impossible to create an accurate list. I do know that Yggdrasil, Push Gaming, Quickspin, Microgaming, Play’n GO, NetEnt, Playson, Evolution Gaming, Thunderkick, Pragmatic Play and Realistic Games are available here, but I cannot confirm whether these are all of the developers featured. See how these software developers compare to others in my best software assessment.In terms of web development, this gamified approach is promising, if a little lacklustre. The choice of heroes for your avatar is great, but there is little you can do with this character beyond reading about their abilities. It is interesting to note that it gave Gandalf a history that seems to be borrowed from Dumbledore – this hybrid sure sounds like a hero to me. I appreciate the efforts towards revolutionising online casinos and look forward to seeing how it takes this concept further in the future. If you’re looking for something just as high-tech but less secretive, have a look at the best new online casinos for operators with well-designed sites and great developer selections.

Sonic Heroes Casino Park

Not so Heroic Payment Options

A little bitmore bad news for this Casino Heroes review. Similarly to the software developer information, any questions you might have about payment options are not simply answered by a quick scan through the FAQ section, or any other section for that matter. After spending a little too much time investigating payment options, I have come away with little more knowledge than the following: debit cards Visa and Mastercard are accepted along with Trustly and e-wallets Skrill and Neteller. Listed in the footer of the home page are Zimpler andecoPayz along with the previously listed options, although when attempting to make a deposit these options were not available to me. I would not consider this a wide range of options though many of the most popular are covered, with the exception of PayPal. If PayPal is your preferred deposit method, I’d recommend looking at my review of PayPal friendly operators.

Company Details and Customer Service

Launched in 2014 under the name Casino Saga, the operator found itself being threatened with legal action by King.com, creators of a series of games named ‘saga’ including the popular Candy Crush saga, before opting to change to Casino Heroes UK. A much better name in my opinion. Founded by Georg Westin, former CTO of Betsafe and co-founder of Happy Bingo and Casumo, this operator is in experienced hands. Most recently the operator won the Casino Product of the Year award at the 2018 Global Gaming Awards.The Customer Service options are reasonably good with Live Chat provided by Zendesk and email available. It can be annoying when an operator does not offer phone support for problems that are not so easily explained via chat or for people who do not feel comfortable asking for support via computer. The FAQ section is quite comprehensive so I would recommend searching for relevant information there before reaching out.

Casino Heroes Review in Conclusion

Casino Heroes 20 Free Spins

This Casino Heroes review shows that the operator ticks all of the boxes of my tried and tested criteria, making it something I am willing to recommend to you, dear punter. The approach of gamification and a focus on storytelling takes the online experience to a new level, making for opportunities to play in between the games you choose to bet on. While I may be disappointed with the lack of capes, the inclusion of a wide variety of heroes to choose from is something special. Especially if you’re a Tolkien fan with the names Gandalf and Dwalin plucked straight from the pages of The Hobbit while Lara Croft and Indiana Jones were only given nicknames – perhaps a copyright issue? Either way, it’s giving you options if you’re looking for something a little different, making it easy to see why Hero Gaming was awarded the 2016 EGR Rising Star award.

Play Heroes Game

Casino Heroes Reviews

• Heroic Efforts
• Unique Gamified Casino
• Varied Game Selection
• No Downloadable Android App